With the globe becoming more and more digitally linked, mobile applications are becoming an essential part of our everyday life. We use smartphone applications for a wide range of purposes, from healthcare and education to banking and shopping.  

It's important to understand, though, that not everyone uses these applications in the same manner. Individuals with disabilities, including those with visual, hearing, or movement impairments, have considerable obstacles while utilizing applications that lack accessibility features.  

That is exactly where mobile accessibility testing services act as a game changer for testing companies. It's the process of assessing mobile apps to make sure users of all skill levels can utilize them. Businesses that put accessibility first not only show that they value diversity, but they also open up new markets and improve the perception of their brands.  

 

Why Perform Mobile Accessibility Testing? 

Mobile accessibility testing services are essential for developing inclusive apps that support a range of needs, including assistive technology users. 

  • Inclusivity & Ethical Imperative: It guarantees that your application satisfies a wide range of requirements, including those requiring assistive technology, maintaining your dedication to offering accessible online experiences. 

  • Legal Compliance & Risk Mitigation: Respecting accessibility guidelines keeps your software compliant with local regulations and helps ward off litigation. 

  • Enhanced User Experience: All users benefit from the improved experience that accessible applications offer, thanks to features like readable text, easy navigation, and support for assistive technology. 

  • Brand Reputation: Accessibility builds your brand's reputation and shows social responsibility, which improves user impression and loyalty. 

  • Market Expansion: Reaching out to the enormous user base of people with disabilities has excellent commercial and financial prospects. 

Furthermore, accessibility testing fits with the moral need to provide an inclusive digital environment. It's not only about checking boxes; it's also about empowering people and exhibiting an inclusive attitude. That is why, accessibility testing is important for ensuring that your mobile application is usable and accessible for everyone. 

 

Different Approaches to Conduct Mobile Accessibility Testing 

Testing for mobile accessibility necessitates a multimodal approach to guarantee thorough coverage. Here's an overview of the many strategies used: 

 

 

  • Automated Testing 

Using accessibility testing tools facilitates the rapid identification of frequent WCAG compliance concerns. These tools produce reports for prompt repair, scan code, and highlight potential obstacles. 

 

  • Manual Testing 

Experienced testers meticulously navigate the app using assistive technologies like screen readers and keyboard-only interactions. This hands-on approach uncovers nuanced usability issues and validates the user experience. 

 

  • User Testing 

Skilled testers use keyboard-only interactions and assistive technology like screen readers to carefully browse the app. This practical method verifies the user experience and identifies subtle usability problems. 

 

  • Heuristic Evaluation 

To detect potential obstacles even in the absence of assistive devices, usability specialists evaluate the software in accordance with accepted accessibility heuristics. This method enhances both manual and automated testing. 

 

  • Combination Testing 

Combining these methods is the most efficient tactic. While automated technologies offer a starting point, manual testing goes further, user testing offers real-world viewpoints, and heuristic evaluation contributes professional insights. 

Collaborating with providers of QA solutions, mobile testing services, and specialist accessibility testing services guarantees that you have access to the knowledge and resources required for thorough mobile accessibility testing. By working together, we can ensure that the app is inclusive and easy to use, making it a pleasant experience for everyone. 

 

Checklist for Mobile Accessibility Testing 

Just like tips are needed for mobile app testing, an organized strategy is required to conduct complete mobile accessibility testing. Here's a checklist to help you focus your efforts and guarantee your software is accessible to all users: 

 

Visual Accessibility 

  • Color Contrast: Follow WCAG criteria to ensure an adequate contrast between text and backdrop. 

  • Alternative Text: Provide descriptive alternative text for photos and non-text information to help screen reader users understand visual aspects. 

  • Resizable Text: Allows users to change text size without affecting layout or functionality. 

  • Clear Layout: Keep the layout consistent and structured so that people can easily browse and access content. 

 

Auditory Accessibility 

  • Captions and Transcripts: Provide captions and transcripts for videos to assist users with hearing disabilities. 

  • Audio Descriptions: Provide audio explanations for visual material to help viewers comprehend actions and settings without depending just on sight. 

 

Keyboard Navigation 

  • Keyboard Accessibility: Ensure that all interactive components can be accessed and operated using only a keyboard. 

  • Logical Tab Order: Use a logical tab order that corresponds to the visual flow of the information. 

  • Focus Indicators: Provide clear visual cues for the presently focused element. 

 

Touchscreen Accessibility 

  • Touch Target Size: Make touch targets (buttons, links) large enough for people with poor dexterity to comfortably tap. 

  • Gesture Recognition: Supports conventional gestures and offers alternate input techniques for users who are unable to make sophisticated movements. 

 

Cognitive Accessibility 

  • Simple Language: Keep your language plain and succinct and avoid jargon and complicated phrase constructions. 

  • Clear Instructions: Give clear and plain directions for performing jobs. 

  • Consistent Navigation: Use consistent navigation patterns across the program to help users comprehend the structure. 

 

Additional Considerations 

  • Device and Orientation Testing: To ensure responsiveness and flexibility, do testing on various screen sizes and orientations. 

  • Assistive Technology Compatibility: Verify compatibility with widely used assistive technology, such as voice control and screen readers. 

  • User Testing: Engage individuals with disabilities in the testing procedure to gather practical feedback and identify any issues. 

Create mobile apps that are inclusive and accessible to all users by using this checklist and collaborating with businesses having expertise in QA solutions, accessibility testing services, and mobile testing services with expertise. 

 

Steps for Conducting Mobile Accessibility Testing 

Mobile accessibility testing involves a well-defined process to ensure a comprehensive evaluation. Follow these essential steps to achieve optimal results: 

 

 

  1. Planning: Define your testing scope, considering target audience, device diversity, and assistive technologies. Prioritize critical user flows and functionalities for testing. 
  2. Automated Testing: Leverage accessibility testing tools to scan your app for WCAG compliance. These tools efficiently identify common issues, providing a baseline for further evaluation. 
  3. Manual Testing: Hire seasoned testers to evaluate your app using assistive technology, such as keyboard-only interaction and screen readers. Real-world problems and usability flaws that automated techniques could overlook are discovered through manual testing. 
  4. User Testing: Involve people with impairments so they may use your app directly. Their comments pinpoint any lingering obstacles and provide priceless information about the app's efficacy. 
  5. Heuristic Evaluation: Use the experience of accessibility specialists to identify possible issues by having them assess your software in accordance with set standards. 
  6. Documentation & Reporting: Gather thorough test findings, noting concerns and making recommendations for improvement. Prioritize concerns according to their severity and influence on users. 
  7. Remediation & Retesting: Retest after addressing identified obstacles to accessibility to make sure improvements don't cause new problems. 
  8. Ongoing Monitoring: Throughout the app's lifespan, accessibility testing is done on a regular basis to ensure compliance and make adjustments for changing user demands and technological advancements. 

Remember that accessibility testing is a continuous activity. Collaborating with suppliers of mobile testing services and specialist accessibility testing services can expedite this process and ensure that your app remains inclusive and accessible to all users. 

 

BugRaptors' Approach to Perform Mobile Accessibility Testing 

For mobile accessibility testing, BugRaptors advocates a thorough, user-focused approach that guarantees your app is inclusive and compliant. Our method combines human skill with state-of-the-art technology: 

  • Automated Scans: We quickly detect WCAG compliance concerns by utilizing industry-leading accessibility testing technologies, provide a baseline assessment, and highlighting potential obstacles. 

  • Manual Scrutiny: Our skilled quality assurance specialists carefully examine your application through the use of assistive technologies such as keyboard-only interactions and screen readers, identifying practical usability issues. 

  • Empowering User Feedback: We actively include people with disabilities in the testing procedure to get important perspectives into their lives and to find any unresolved accessibility issues. 

  • Expert Heuristic Evaluation: Our accessibility experts thoroughly examine your software in accordance with accepted standards, using their in-depth expertise to identify possible problems that even computerized scans could overlook. 

  • Collaborative Remediation: We collaborate closely with your development team, offering thorough reports and practical suggestions to successfully remove obstacles that are found. 

  • Continuous Improvement: Being accessible requires ongoing effort. To guarantee that your software stays inclusive as it develops and technology improves, we provide continuous testing and monitoring. 

Working together with BugRaptors gives you access to a group of professionals that are devoted to ensuring that your app is usable by everyone. We guarantee a comprehensive and efficient assessment through the combination of user input, heuristic evaluation, and automated and manual testing.  

 

Conclusion 

To sum up, creating inclusive digital experiences that accommodate all users requires the implementation of mobile accessibility testing. Putting accessibility first not only helps you to meet legal requirements but also improves user experience, market reach, and brand reputation. 

Ensuring that your mobile apps meet the highest standards of inclusion requires partnering with knowledgeable accessibility testing services and QA solutions providers like BugRaptors. Your mobile app may reach its maximum potential and help build a genuinely inclusive digital environment if you adopt a varied range of testing methodologies, make use of thorough checklists, and adhere to a methodical testing procedure.  

Remember that maintaining accessibility requires constant testing and monitoring in order to guarantee that your software stays accessible as it develops and technology progresses.  

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Kanika Vatsyayan

Kanika Vatsyayan is Vice-President – Delivery and Operations at BugRaptors who oversees all the quality control and assurance strategies for client engagements. She loves to share her knowledge with others through blogging. Being a voracious blogger, she published countless informative blogs to educate audience about automation and manual testing.

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BugRaptors is one of the best software testing companies headquartered in India and the US, which is committed to catering to the diverse QA needs of any business. We are one of the fastest-growing QA companies; striving to deliver technology-oriented QA services, worldwide. BugRaptors is a team of 200+ ISTQB-certified testers, along with ISO 9001:2018 and ISO 27001 certifications.

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