Yielding Test Architecture Quality for a US based Technology Firm to Complement Business Growth

When you need to work on a website that manages multiple peripherals for carrier mass cults, testing is vital. Check out how we delivered the necessary performance and quality to the process.

About Client

The client is a privately held, US-based technology company who is maximizing device life and creating economic incentives for all participants in the ecosystem—providing web-based solutions in the market related to trading and managing used hardware peripherals. They play a pivotal role in the development of the global economy and present incremental growth opportunities for carriers and businesses alike

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Product Overview

The developed product covered the following functionalities:

  • The Web-Based Channels Cover All The Basic Three Categories Of Trading, I.E., B2B, B2C, And Instore.

  • Along With The Trading, This Does Include An Automated Way To Move All The Traded Devices From The Customer's Pockets To The Processing Center And Is Responsible For All Types Of The Necessary Processing.

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Background

In the first place, our client gave the project to us with a thought of a multiple vendor mechanism, where the intention was to have the feeling of competition between vendors so that the quality of the project should improve. During our trial phase, we analyzed existing test architecture and test suites, we found various challenges. We, as a process-oriented organization, showcase our best implementation of processes that lead to a bug-free delivery of the product, even before time. While discussing with the client the challenges that we found in the previous vendor's test infrastructure or processes, we learned client has been facing that pain for a very long time, which leads to multiple vendor setups.

Product Challenges

Business Needs Were Not Fulfilled Thoroughly; Hence Significant P1'S; Was Directly Impacting The Client's Business. Test Cases That Were Created From A Business Perspective Contain Various Flaws. Such As:

  • Unviable Test Suites-

  • Earlier Performance And Load Tests Were Not Performed. Previously The System Was Not Validated For Every Corner. The System Was Never Certified By Putting User Load, Which Results In The Software Crashes On Production.

  • Bugs Were Slipped, And Eventually, Business Folks Started Reporting Functional Flaws In The Product After Every Release.

  • No Explicit Process For The Crystal-Clear Visibility Of The Execution Process. Lack Of Transparency In Data (Planning, Execution, And Resources) .

  • The Automation Growth Path Was Blurry, Which Led To More Manual Efforts. Hence, It Opens The Scope Of Errors.

Product Solutions

  • Identifying And Creating Extensive Test Cases:
  • Structuring And Organizing Test Suites
  • We Introduced A Process Under Which No Deployments Will Be Done Without Performance Testing Sign-Off. For Performance Testing, We Provided An Infrastructure Of Load Test Scripts, And Nowadays, Every Release Document Has Detailed Threshold Stats Corresponding To These Areas.
  • During Our Trial Phase, We Observed A Lack Of Domain Knowledge Among Previous Resources, Due To Which Bugs Were Slipping Out Of QA Hands. We Organized The Whole Training Structure And Introduced Training Via Video Tutorials.
  • Transparent Execution Process
  • Load And Performance Tests Included By Us:

Tools & Technologies We Used

  • Automation IDE: IntelliJ Version Control: GitHub Performance: JMeter, Flood IO
  • Serenity BDD, Rest Assured
  • Test Rail
  • JiRA
  • Postman
  • Spring Modules
  • JAVA, JAVA 8
  • Postgres SQL
  • Hibernate (Used For DB Connections)
  • JSP
  • Restful Services
  • Micro Services-Based Architecture
  • AMQP (RabbitMQ)
  • Caching (Redis)
  • OS Workflow
  • Decision Engine
  • CSS Framework Twitter Bootstrap

Client Benefits

  • No Show-Stoppers In Production After Our Take-Over
  • As We Believe In Automation, So It Reduces The Time Of Execution, Increases The Quality Of QA, Which Ultimately Leads To The Client's Benefit In Terms Of Quality And Money.
  • Team BugRaptors Worked Like A Product Partner With The Client To Ensure The Quality Of The Product And Increase The Quality Expectations Of The Client.
  • Performed Testing On Various Platforms Made The Client Assured Of The Application's Robust Performance.
  • With The Automated Training Pattern, The Manual Effort Was Saved, And Anyone Could Recall The Domain At Any Time.
  • Crystal Clear Visibility Was Achieved For The Client On The Planning And Execution Of Every Aspect Of The Application.

Do You Feel The Same Quality Challenges in Your Product?

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BugRaptors is one of the best software testing companies headquartered in India and the US, which is committed to catering to the diverse QA needs of any business. We are one of the fastest-growing QA companies; striving to deliver technology-oriented QA services, worldwide. BugRaptors is a team of 200+ ISTQB-certified testers, along with ISO 9001:2018 and ISO 27001 certifications.

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